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Tracking Numbers

If you are looking for your tracking number, please check your email junk folder for an email from Dillenger with your tracking number and link to tracker. If you have not received this within 2-3 business days from your order, please contact customer support via raising a ticket or live chat. Please state your order number or email address.


If you order a product after the morning cutoff times for courier dispatch, then you order will be going out the next business day so you won’t receive your tracking details until the next day.


In the UK tracking numbers are issued later in the day, after the package has been shipped so with next day delivery, it’s sometimes possible to get your package before your tracking number.

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